If I cancel, do I get a refund?

I was charged for a year instead of a month. I’ve contact support and they keep telling me that my subscription is cancelled in a year. I want to cancel NOW and receive my money back, REFUND. How do I do it?

Yumpu User Asked on October 17, 2018 in Yumpu Account.
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3 attempts to contact customer service. 5 emails. 1 call to Switzerland.So far the answer is…no. They will not refund my money. I guess I’m stuck with it.

Yumpu User Answered on October 17, 2018.
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